• App

    扫码下载最佳东方App

  • 微信

    扫码关注138大美业人才网公众号

  • 客服

  • 杭州 | 经验不限 | 大专

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    这是大型全服务式、豪华型、度假型或大型旗舰庄园中与人力资源相关的一个重要职位,庄园拥有多样化的场所和设施以及众多贵宾和重要客人。 职责包括管理客房文员,楼层、PA、洗衣房、别墅经理、主管、领班、员工。 该岗位性别不限,年龄要求在45岁以下,男1.70米以上,女身高1.60米以上,容貌端正。 · 文化素质要求: 1、大专以上文化学历。 2、具有良好的组织、应变、沟通、语言表达和文字表达能力。 · 业务素质要求: 1、有在客房部五年以上工作管理经验或从事同等岗位一年以上工作经验。 2、熟悉客房部工作程序,热爱本职工作,工作作风正派。 · 身心要求: 1、身体健康,无疾病,无不良嗜好。 2、工作责任心、时间观念、效率观念强,能吃苦耐劳,有敬业精神。
  • 杭州 | 经验不限 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    该岗位是安全部的最高职位。这是大型全服务式、豪华型、度假型或大型旗舰庄园中与安全相关的一个重要职位,庄园拥有多样化的场所和设施以及众多贵宾和重要客人。 职责包括直接或间接管理治安主管、治安领班、安全员、消控主管、消控员。 该岗位任职要求男性,年龄30至45周岁,身高1.75米以上,品貌端庄。 · 文化素质要求: 1、大专以上学历或接受过公安、司法的正规教育。 2、普通话标准,具有一定的专业英语知识。 · 业务素质要求: 1、对治安、刑侦、内保、消防有一定的专业知识,具备高星级酒店安全部经理的工作经验。 2、具有较强的部门沟通能力及与外围公安、消防等职能部门的协调能力。 · 身心要求: 1、身体健康,无疾患,无不良嗜好,精力充沛、反应灵敏。 2、责任心强,时间观念、效率观念强,有敬业精神,抗压能力强。 3、做事主动性强,有活力,注重做事细节。
  • 杭州 | 2年以上 | 本科 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    岗位职责 1、 与销售团队成员合作,根据需要提供行业/客户特定服务。 2、 在活动前规划过程中,请咨询会议策划人员,以确定最佳会议室配置、会议/休息流程建议、3、每天与每位会议策划人员会面、汇报每日活动、查看消费、账单以及合同开票和审核最终结算估算的任何例外情况。 4、计划并与客户和餐饮人员举行会前会议,以确定改善客户体验的方法。 5、根据情况分配作为联系点,立即提供帮助,以便快速满足客户的需求并确保其活动顺利进行。 6、监督事后呼叫的组织和反馈调查的收集,并跟进客户以获取事件反馈并识别进一步的商业机会。 岗位要求 1、该岗位任职性别不限,年龄40周岁以下,男性身高1.70米以上,女性身高1.60米以上,容貌端庄,形象、气质佳。 2、市场营销或相关专业大专及以上学历或具备同等学力水平。 3、普通话标准,有较强的语言、文字表达能力。 4、2至5年的酒店行业或相关服务行业会议规划相关经验,所需的经验类型和级别可能会根据操作的大小和复杂程度而略有不同。
  • 杭州 | 2年以上 | 大专

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、对庄园产品有高效的认知,掌握多渠道销售线索。 3、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。 4、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。 5、积极地传播产品信息,在负责的市场内营造庄园的知名度。 岗位要求 1、有商务散客经验 2、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售,能够掌握和理解市场及竞争。 3、具备良好的人际交往和沟通技巧。 4、具备独立工作和团队工作的能力。
  • 杭州 | 经验不限 | 大专 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    1、女生身高163-168cm,大专以上学历,年龄20-35岁,五官端正,形象好 2、工作态度积极主动,保密性强,细心 3、具备良好的沟通协调能力及服务意识,反应灵敏 4、有私人会所或者高端酒店餐饮服务工作经验人员,可优先考虑
  • 杭州 | 3年以上 | 学历不限 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    岗位职责 1、负责为客人提供专业的理疗、按摩服务 2、了解客户的爱好、要求及皮肤的特性,以便更好的提供服务 3、负责保管按摩工具,对工具、美容用品的采购提出建议 岗位要求 1、限女性,仪表大方,熟悉按摩产品和手法 2、持有按摩师证书者及大型会所工作经验者优先考虑 3、良好的语言表达能力,善于沟通,服务意识强,工作耐心细致 4、吃苦耐劳,爱岗敬业,良好的个人素质,较高的职业素养和道德 5、性格开朗乐观,积极向上,团队协作能力强
  • 杭州 | 2年以上 | 学历不限 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    岗位职责 1、在厨师长安排下,负责各种饭菜的加工制作,保证食品质量 2、严格遵守作息时间,不擅离职守,不脱岗,不窜岗,保证食堂按时开餐 3、严格执行《食品卫生法》,作好食堂卫生,保证无过期变质食品 4、厨师上岗必须工服穿戴整齐,厨房内不得吸烟,未经许可不得以任何动用食堂物品 5、负责每餐刷卡统计,未刷卡人员不得予以就餐 6、服从厨师长调动,维护好厨房器具,作好餐前餐后各项工作 岗位要求 1、具备相应的从业经验2年以上 2、身体健康,作风正派 3、沟通协调能力强,服从安排
  • 杭州 | 经验不限 | 初中 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    岗位职责 1、疏导过往车辆,保障庄园入口过往车辆行人的安全,使门前畅通无阻 2、服务周到热情,见宾客主动问好,对乘车宾客要协助迎宾员照料宾客下车 3、保证酒店和宾客的生命财产安全 4、保持好与大门岗及停车场岗位的联系使车辆有序出入停放 5、加强庄园巡逻,发现可疑情况,视情况处理或及时向上级报告 6、一般性纠纷庄园酒店发生火灾应立即报警,按火灾处理程序向有关人员进行报告 岗位要求 1、有良好的语言表达能力 2、服从命令,听从指挥,责任心强,办事认真,业务技术精湛,体格健壮 3、有过庄园保安的业务知识,能独立解决岗位上的问题,退伍军人优先  4、可接受12小时工作时间,夜班班次 5、形象气质可,男士要求净身高175cm以上
  • 杭州 | 2年以上 | 大专 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 10:07
    • 收藏
    • 投递简历
    1、年龄45周岁以下,净身高170cm以上,五官端正,为人诚恳,具备良好的沟通协调能力,普通话标准,有C1/C2驾照; 2、大专以学历或同等学历,具备高端家庭总管家工作经验优先考虑,有丰富的团队管理经验; 3、具备餐饮配菜能力,具备宴会服务管理能力;掌握一定的餐饮健康饮食知识,有营养师证最佳; 4、懂得家庭健康管理,以往服务中有健康管理经历; 5、可住家,周休一天。
  • 合肥 | 2年以上 | 大专 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    Operations营运 •Be responsible for daily operation of the restaurant to ensure smooth operation of the restaurant. 负责餐厅日常的营运,保证餐厅营运顺畅。 •Open and close daily operation according to the superior arrangement. 遵照上级的安排表来开始和结束一天的营运。 •Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 与客人进行积极的互动和交流,征求客人的反馈以提高服务质量。 •Train, maintain and enforce all Langham service standards. 培训、维持和执行所有朗廷酒店的服务标准。 •Ensure that food and beverages are provided with quality assurance. 确保所提供的食品和饮料有质量保证。 •Properly execute revenue and check control procedures on shift. 严格执行收入和账单的操作程序。 •Handle daily colleague relationships (e.g., shift adjustment). 处理日常同事的协作关系(例如,班次调整)。 •Maintain a safe & sanitary work environment for all colleagues & guests. 为所有的同事和客人,建立一个安全及卫生的工作环境。 •Provide the best possible help for restaurant operation (e.g., schedules, floor plans, reservations). 为餐厅营运提供尽可能的帮助(例如,工作时间表,楼层安排,预定)。 •Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解决问题的方法,如电话服务,最后一分钟的预定,或其他每天可能发生的问题。 •Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐厅营运时,确保在各自的岗位上,协助服务员或迎宾,使客人满意。 •Ensure all work is done on a daily basis. 确保完成每天的工作。 •Maintain proper colleague uniform standards. 保持同事制服的标准。 •Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通过工作分配和突击检查,建立起一个有效的工程维护及保养程序。 •Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指导授权原则,以确保客人的满意度。 •Actively support the Quality Improvement Process. 要积极支持质量改进程序。 •Assist in working toward positive financial results. 协助工作得到积极的财政结果。 •Assist in maintaining a highly motivated and well-trained team. 协助培训一个高度的热情和训练有素的团队。 •Exercise station rotation to ensure stations are distributed fairly. 运用岗位的轮换制,来确保工作安排的合理性。 •Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作则,为同事树立良好的榜样,激励同事的工作热情。   Human Resources人力资源 •Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通过使用记录,菜单以及适当的参考手册对新加入的同事实施有效率的培训课程。 •Encourage problem solving by colleagues through proper training and empowerment. 通过所有可能的培训和授权来激励同事解决问题的热情。 •Establish effective communication with colleagues to gain their trust and respect. 与同事建立有效的沟通,以争取他们的信任和尊重。 •Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的辅导及纪律处罚程序。 •All details regulatory framework refer to colleague handbook. 所有规章制度请参照员工手册。   Administration 行政管理 •Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通过日志本与下一班次的主管或经理进行沟通。 •Identify and recommend incentive programs, new ideas, and methods of operation. 确定并推荐奖励项目,新主意和方法进行运作。 •Promote positive inter-department relationship. 积极推动部门与部门之间的关系。 •Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故预防并加强工作安全以达到零事故的目标。 •Perform any duties assigned by the Management. 执行任何管理层委托的工作。
  • 合肥 | 5年以上 | 大专 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    负责弱电方向 PRINCIPAL RESPONSIBILITIES 主要职责 ·The dutyengineer is the principal when he is on duty, he is in charge of the basicoperation and maintenance work of Engineering department. 值班工程师当班时,是当班的负责人。负责工程部的基本运作及维修保养工作。 ·Ensures thathotel rules are followed and obeyed. 确保遵循酒店规章。 ·Ensures punctualattendance and adherence to duty schedules by all subordinate supervisors. 确保按时出勤并使所有下属主管都遵照值班表工作,根据总监要求巡查有关重要机房及公共区域。 ·Ensures thatpersonal grooming and hygiene standards are being observed by doing spot checksin the morning. 通过早上随时抽查,确保员工仪表卫生良好。 ·Ensures allengineering employees follow the Engineering Standards and Procedures as issued from time to time. 确保所有工程部员工遵循不定期发出的工程标准及程序。 ·Responsible forthe proper organization and functioning of the energy management function ofthe Engineering Department. 负责工程部门能源管理功能的适当的组织及实施。 ·Analyses andmonitors energy costs and expenditures for the department. 分析并监督部门能源成本及费用。        ·Maintains anequipment and machinery record system for the property, do the hand-over workin accordance with Langham Hotels Group rules. 保留酒店设备及机器记录,按朗廷酒店集团的规定做好交接班工作。 ·Prepares on-dutyLog and conducts shift briefings to ensure hotel activities and operationalrequirements are known. 作好当班记录,进行交班情况说明以确保酒店情况及运营要求被告知给接班人。 ·Recommends tothe Director of Engineering, new policies and procedures for a more economicaloperation and maintenance program. 向工程总监建议新政策及程序以获取更经济的运营及维修保养方案。 ·Participates inthe preparation of the annual engineering department budget. 参与年度工程部预算的准备。 ·Provide uniqueand high quality service for our guests forwardly. Interacts and cooperateswith Hotel guests and outside contractors as directed by his superior. 主动向酒店客人提供独特、高品质的服务。按其上级指令与酒店客人及外包商进行互动与协商。 ·Cooperates andcommunicates with other sections in the Engineering department. 与工程部内部的其它小组进行合作及交流。 ·Interacts andcooperates with other departments when necessary to provide additional orspecialized services for functions, promotions and festivities. 如有必要与其它部门进行互动及合作,为宴会、促销及活动提供额外及特殊服务。 ·Assists inEngineering contract analysis. 协助工程部合同分析。 ·Assists everyconcerned technician with maintenance and repair when required and carry outtrainings on rules, regulations, operation standards etc. for the subordinates. 必要时协助各工种进行维修保养工作,对所属员工做好行为准则技能操作规范等进行培训。 ·Conduct on thejob training in accordance with the departmental standards and procedures andmaintains a record of progress for each staff member. 按部门标准及程序进行岗位培训,并为每一参加培训的员工建档。 ·Provide inputfor probation and formal performance appraisal discussions in line with companyguidelines. 按照集团指导方针进行员工在试用期及正式录用工作表现评估。 ·Coach, counseland discipline staff in breach of hotel policies and departmental procedures,providing constructive feedback to enhance performance. 指导、建议并训练违反酒店政策及部门程序的员工,提出建设性反馈意见以提高工作质量。 ·Recycleswhere-ever possible and enforces cost saving measures to staff. 尽可能使用任何可被回收之物,并在员工中加强成本控制措施。 ·OccupationalHealth and Safety Responsibilities. 职业保健及安全职责。 ·DemonstrateAwareness of OH&S policies and procedures and ensure all procedures areconducted safely and within OH&S guidelines and ensure your direct reportsdo the same. 表现出职业保健及安全职责方面的政策及程序的意识,确保在职业保健指导方针下安全地进行所有程序并确保下属也是按此规程进行操作。 ·Be aware of dutyof care and adhere to occupational, health and safety legislation, policies andprocedures. 关心并知晓遵守职业、保健及安全方面的政策、法规及程序的职责。 ·Be familiar withproperty safety, first aid and fire and emergency procedures and operateequipment safely and sensibly. 熟悉酒店安全、急救及消防、紧急应变程序,安全谨慎地操作设备。 ·Log securityincidents and accidents in accordance with hotel requirements. 按照酒店要求记录安全事故及事件。 ·Be responsiblefor uncompromising levels of cleanliness and creating a safe and accident-freeenvironment. 有责任坚持清洁标准并创造安全无事故的环境。 ·Immediatelyresolve guest problems. 对客人所遇到的问题负责并立即解决。 ·Diagnoseproblems and thoroughly analyses information to guide decision making. 诊断问题并全面分析决策导向的信息。 ·Demonstrateco-operation and trust with colleagues, supervisors, teams and acrossdepartments. 在同事、主管、团队人员及部门间显示出合作与信任。 ·Communicate wellto ensure effective shift hand-over. 良好的沟通以确保有效交班。 ·Developpotential of others through training, coaching and development opportunities. 通过培训、指导及发展机会培养其它有潜力的员工。 REQUIREMENTS 职位要求 Education 教育学历 ·Vocational Certificatein Engineering or equivalent. 工程职业证书或相当的证书。 Language Skills 语言技巧 ·Good Mandarin and Englishlanguage skills. 良好的普通话和英语技能 Job Skill/Knowledge 工作技能/知识   ·Good communication and writingskills. 良好的沟通和写作技能。 ·Problem solving, reasoning,motivating, organizational and training abilities. 具有解决问题,推理,激励,组织和培训能力。 ·3 year of relevant experience oran equivalent combination of education and experience. 3年相关工作经验,或具有与此相当的教育与工作经验结合的背景。
  • 前台接待

    3千-4千
    合肥 | 经验不限 | 大专 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES 主要职责   •Execute job tasks according to the pre-defined standards & procedures and in compliance with the company employment handbook 根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。 •Ensure Front Desk area up to standard and all operating equipment is well-maintained. 确保前台区域符合标准,所有营运设备运作正常. •Demonstrate honesty, reliability, ethics, and professionalism; demonstrate consistency between words & behaviour. 展现诚实,可靠,规范及专业的工作礼仪。 •Accept personal responsibility and accountability for achieving results within targeted timelines; ensure clear authority and accountability for results by others. 在规定的时限内承担相应的责任及义务从而完成任务。并清晰其他职务的权限及责任。 •Ensure all tasks are carried out accurately, efficiently and within  the allocated timeframes for each task. All tasks must be closed in the FCS system once completed. 在指定的时间内准确,有效地执行每一个任务。一旦完成后,所有任务都必须在FCS系统中被关闭。 •Be fully knowledgeable about the hotel facilities, functions and  local area information. 熟知酒店设施,功能及当地区域信息。 •Add value through operational efficiency through process improvement; understand and focus on the key drivers of sales, colleague  and customer satisfaction, profitability, and quality. 通过收入的增长和有效的运作提升价值;理解并关注销售,同事和宾客的满意度,收益和质量的关键。 •Be familiar with hotel emergency procedures, eg. fire alarm and take charge during emergency situations. 熟悉酒店对于紧急情况的程序,例如:遇火警时负责紧急情况的处理。 •Perform accurate registration of arriving guests according to the hotels standards & procedures and guest reservation information and preferences. 遵循酒店规定,宾客预定信息及喜好,准确地为入店宾客提供入住登记手续。  •Perform accurate cashiering duties for departing guests according to the hotel standard & procedures while using and balancing their individual house bank. 遵循酒店关于收银员管理个人备用金的规定,准确地为离店宾客办理结账业务。 •Up sell and cross sell of hotel rooms and facilities to maximize  revenue. 推销酒店其他房型及其他产品从而最大化增加酒店收入。 •Conduct foreign currency exchange for in house guests. 为住店宾客提供外币兑换业务。   •Handle pre-block room for VIPs or other special attention guests. 处理VIP客人及其他需特殊照顾宾客的提前入住登记工作。 •Attend to all guest enquiries with poise in a helpful and professional manner. 用乐意和专业的态度应答宾客所有的询问。 •Be familiar with hotel room configuration, all special rates &  programs and the Brilliant Program. 熟悉酒店房间形态,所有优惠价和促销活动以及朗廷卓逸会内容。 •Understand the hotel PMS in regards to Front Desk operation. 理解酒店使用系统中有关前台营运的知识。 •Handle city ledger payments. 处理挂账。 •Handle on day walk in reservation requests. 处理无预定宾客前来登记及宾客的其他要求。 •Update guest profiles accurately in the hotel PMS and registration cards. 准确地在酒店系统中更新宾客的资料以及填写宾客入住登记卡。 •Work closely with other departments to ensure a seamless service flow for the guests to maximum guest satisfaction. 和其他部门紧密合作以确保为宾客提供无可挑剔的服务从而最大化提高宾客满意度。 •Understand their role in an emergency situation in the hotel. 理解在酒店遇到紧急情况时应充当的角色。 •Attend assigned training sessions on time and as scheduled. 依照安排准时参加培训课程。 •Ensure attendance to work is on time as scheduled. 按照班表安排准时上班。 •Work over night shifts as required. 根据需要出勤夜班。 •Balancing of all cashiers' cash float at the end of each shift. Any discrepancy must be immediately reported to FD Supervisor/Duty Manager/Front Desk Manager. 每个班次结束后确保现金无误。任何差异必须及时向当班主管、大堂经理或前台经理汇报。 •Basic clerical or administrative work. 基础的行政或文员的工作。 •Perform other duties as assigned by the management. 在管理层的安排下承担其他工作职责。   REQUIREMENTS 职位要求   Education 教育学历 •Certificate / Diploma / Bachelor in Hotel Management 酒店管理类证书/学历证明/学士学位证明   Experience 经验 •One years working experience, preferably in hotel industry 一年相关的酒店工作经验   Job Skill / Knowledge 工作技能 / 知识 •Out-going personality 性格开朗 •Good communication skills 良好的沟通技巧 •Office  administration experience 办公室行政经验   Computer Knowledge 电脑知识 •Knowledge of MS office software 相关办公自动化知识 •Opera PMS 酒店Opera系统 •FCS FCS系统   Language Proficiency 语言能力 •Good command of English and Mandarin, other languages would be beneficial. 良好的英语及普通话掌握能力,其他语言掌握者优先考虑。
  • 合肥 | 1年以上 | 本科 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES 主要职责 •Coordinate with front office to ensure that every guest are roomed 与前台协调好,确保为每位客人介绍过房间。 •Be fully familiar with the room facilities and provide concise information about it to the guest during the rooming process  要非常了解房间的设施,并在为客人介绍房间设施时可提供简明的信息。 •Ensure VIP rooms are in good condition and being set-up according to Brand standard and guest’s special requirements prior the VIP’s arrival. 确保所有VIP房间可以正常使用,并按照集团的标准和客人的特殊要求在客人到店前准备完好。 •Review all VIP/ Brilliant members’ arrival to ensure they receive their preferred room and amenity.  要核查所有VIP和卓逸会会员的到店,确保他们优先得到舒适的房间和设施。 •Must be in the lobby and front office areas during their shift. 必须在工作班次中服务于酒店大堂和前厅区域。 •Have a clear general knowledge of the hotel product to allow up sell and cross sell of hotel rooms and facilities. This should include room types, food and beverage facilities, spa and health club, daily catering events and local neighbourhood information. 拥有清晰的酒店产品知识从而推销酒店更好房型及其他酒店产品。其中必须包括酒店房态,餐饮设施,水疗中心,健身中心,每日宴会以及相关周边信息。 •Welcome and farewell guests from the lobby. 在酒店大堂欢迎及欢送宾客。 •Greet and acknowledge guests that are waiting in the lobby. 与在大堂等候的客人打招呼并作出相应反应。 •Anticipate guest needs and handle guest inquiries in a helpful and attentive manner. 预先估计宾客的需要并用殷切有理的态度处理宾客的需求。 •Escort guests upon arrival to front desk and introduce by name to front desk colleague.. 引领未入住宾客去前台并向前台接待员介绍宾客的名字。 •Guest Relation Officer must be able to talk to guests should they be waiting in a queue to check in or check out. 宾客服务大使必须与排队等候入住或结帐的宾客交流。 •Listen to guests requests with warmth, care and empathy and where necessary show guests to particular service areas for more information or action. 充满热情,关怀及感同深受地聆听宾客的需求,在有必要的情况下带领宾客去相关服务区域从而获得更多的信息或行动。 •Recognize return guests and VIP’s in the hotel. 认识酒店的再次入住宾客和VIP客人。 •Guest Relation Officer should never be behind the front desk. 宾客服务大使不必须在前台内工作。 •Attend daily shift briefing and be fully aware of the on-day room’s situation. 参加每日例会并清楚了解当日房态的情况。 •Be knowledgeable on the Brilliant program. 熟知朗廷卓逸会内容。 •Be aware of their responsibilities in the event of an emergency situation. 清楚知道在紧急事件中所应承担的职责。 •Guest Relation Officer must perform other duties as assigned by their supervisors or managers. 宾客服务大使必须履行主管或者经理安排的其他工作职责。 •Drive the Brilliant program to attain set targets and ensure the guests receive the required recognition and benefits for their membership level. Relevant colleagues in Front Office should be certified as Brilliant ambassadors and all guest facing colleagues must be aware of the benefits and joining requirements of the program 推进卓逸会项目从而达到设订的目标并确保宾客依照他们的会员级别获得相应的会员礼遇.。所有前厅同事都应通过卓逸会的考核并成为大使,所有对客同事都必须了解会员的礼遇及人会条件。 •Attend assigned training sessions on time and as scheduled. 准时参加已安排的培训课程。 •Ensure attendance to work is on time as scheduled. 确保按照预先安排的班次准时上岗工作。 •Perform any duties assigned by the Management deemed necessary. 执行任何管理层委托的工作。 REQUIREMENTS 职位要求 Education 教育学历 •Certificate / Diploma / Bachelor in Hotel Management 酒店管理类证书/学历证明/学士学位证明 Experience 经验 •One year working experience, preferably in hotel industry 一年相关的酒店工作经验 Job Skill / Knowledge 工作技能 / 知识 •Out-going personality 性格开朗 •Good communication skills 良好的沟通技巧 Computer Knowledge 电脑知识 •Knowledge of MS office software 相关办公自动化知识 •Opera PMS 酒店Opera系统 •PSB PSB系统 Language Proficiency 语言能力 •Knowledge of English, Fluent in Mandarin 英语精通,普通话流利 •Foreign Preferred 外籍优先
  • 中厨厨师长

    1万-1.5万
    合肥 | 5年以上 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    SCOPE 职能范围 Control the stock of food and what need to be ordered. The acceptance of perishable goods should be carried out and implemented in accordance with the standards, apply and follow first in first out and storage system. Train and direct other colleagues in the department to provide all customers with consistent, high quality food and services through adherence to and implementation of all kinds of brand standard and policies. 控制食品的存货量及何种食品需要被订购,按照标准接收易腐物品,贯彻并执行先进先出原则及贮藏制度。通过坚持和执行各种朗廷标准和政策,培训和指导部门其他同事,为所有顾客提供始终如一的,高质量的食品和服务。 PRINCIPAL RESPONSIBILITIES 主要职责 • Assist the Chinese Executive Chef to maintain the operation of the kitchen as necessary. 协助中餐行政总厨维持厨房的运营。 • Supervise the production and operation of the Chinese Kitchen and ensure compliance with all Food & Beverage policies, standards and procedures. 监督中厨房生产运营,确保执行所有关于餐饮的政策,标准及程序。 • Provide the perfect quality of food and interact with guests in order to deliver personalized dishes. 使用高质量的食材,并与顾客进行交流推出个性化的菜肴。 • Pay attention to the quality, presentation and flavour. 注重食品的质量,摆盘呈现方式及味道。 • Implement proper food preparation procedures and storage standards. 履行正确的备菜程序与贮藏标准。 • Maintain purchasing, receiving and food storage standards. 维持采购,收货及食品贮藏标准。 • Ensure compliance with all local (Health Department) regulations. 确保遵守当地政府(卫生部门)的规定。 • Support and endorse the established concept, guidance and guidelines of food and beverage as part of the guidelines for action and combine it with new idea level experience to achieve new heights through team work and team members' recognition. 支持并认可已建立的餐饮概念、指导及方针,并视为行动准则的一部分;并且将其与新想法及经验结合,通过团队合作及团队成员的认可来达到新的高度。 • When new guidance is not consistent with the policy that has been passed, it should be made clear before it is implemented. 当有新的指导与已通过的方针不一致时,要在执行之前明确告知。 • Participate in sales, set up and prepare for VIP, including important banquets, weddings and other vital matters. 参与到销售、摆台及为VIP做准备,包括重要的宴会、婚礼及其他至关重要的事务当中。 • Support the Food and Beverage department's procedures for waste control. 支持餐饮部的各项程序对浪费的控制。 • Accurately calculate the theoretical cost of food. 准确计算食品的理论成本。 • Follow proper handling and right temperature of all food products. 遵循食品的适当处理及正确的保存温度。 • Implement and follow HACCP system and implement correct Hygiene and Safety Standards. 实施及遵照HACCP系统执行正确的卫生和安全标准。 • Operate and maintain all department equipment and report malfunctions. 操作及维护所有部门的设备,并汇报设备故障。 • Ensure all colleagues follow all job safety regulations and all hazards are reported to the Security and Engineering. 确保所有的同事遵循工作安全规则,所有的危险都要报告给保安部及工程部。 • Conduct a preventative maintenance inspection on a monthly basis. 每月进行预防性维修检。 • Be responsible for management of property and facilities. 负责部门所有的财产和设备的管理。 • Conduct a preventative maintenance inspection on a monthly basis. 每月进行预防性维修检查。 • Effectively report, investigate and follow up on colleague accidents. 有效的报告,调查及跟进员工事故。 • Understand and maintain all standard recipes on Material Control before implementing any a la carte or set menus. 在执行任何零点或套餐菜单前,理解并维护所有食谱标准。 • Purchase appropriate supplies and manage inventories according to budget. 按预算购买适当的物资及管理存货。 • Ensure that colleagues' uniforms are clean and tidy, especially in public areas and guest services. 确保同事的制服干净整洁,特别是在公共区域及对客服务时。 • Help the superior to inspect the competition Hotel, understand the market dynamics, make the hotel always at the top of the competition. 协助上级考察竞争酒店,了解市场动态,使酒店始终处于竞争顶峰。 • Training colleagues in techniques and excellent plate presentations. 培训同事各项技巧以及完美的装盘艺术。 • Organize and participate in the training of kitchen or other first-line departments such as service center or Langham club, including raw materials, production methods and unique flavors. 举办及参与厨房或其他一线部门比如服务中心或朗廷俱乐部的培训,包括原料,制作方法和独特的口味。 • Develop and implement colleague training plans on a quarterly basis in conjunction with HR Department. 每季度和人力资源部一起执行并履行培训计划。 • Implement and follow a departmental daily briefing. 执行并遵循每日例会。 • Participate in the training of colleagues according to the menu, including ingredients, preparation methods and unique tastes. 按照菜谱参与同事的培训,包括配料,备菜及独特的口味。 • Regularly develop colleague activity plan to promote teamwork. 定期制定员工活动计划以促进团队合作。 • Cooperate with guests, customers, groups, company representatives, vendors and local education system needs. Participate in the sales menu, VIP menu and any banquet requirements. 配合客人,客户,团体,公司代表,销售商及当地教育体制的需要。参与销售菜单,贵宾菜单及任何宴会的需求。 • Train, coach, and counsel colleagues in order to reach a satisfactory level of productivity. 培训,指导并给同事提出一定的建议以达到令人满意的生产水平。 • Respond to guest questions in a correct and appropriate manner within 24 hours. 以正确且适当的方式24小时内回应客人的疑问。 • Keep the concept and mission of catering, food type, food preparation and presentation and other details required in accordance with the concept and describe the implementation of restaurant dishes. 保持餐饮的概念及使命,关于食物类型,备菜和呈送及其他细节需按照餐厅概念和菜肴描述执行。 • Carry a monthly self-inspection and make sure Chinese Kitchen is compliant with the Langham Brand Standard. 实行每月自我检查,确保厨房符合朗廷品牌标准。 • Actively promote cross-sectoral cooperation through frank communication. 通过坦诚的沟通,积极推动跨部门的合作。 • Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故预防并加强工作安全以达到零事故的目标。 • All rules and regulations refer to colleague handbook. 所有规章制度请参照员工手册。 • Perform any duties assigned by the Management. 执行任何管理层委托的工作。 REQUIREMENTS 职位要求 Education 教育学历 • Culinary Education is preferred. 烹饪教育背景优先。 Experience 经验 • At least five years related experience in this position in 5-star hotels. 五年以上5星级酒店相关工作经验。 Job Skill/Knowledge 工作技能/知识 • Excellent culinary skills, while deliver top quality product and presentations. 完美的烹饪技巧,同时展现高质量的食物及摆盘。 • Rich in culinary management and leadership experience. 丰富的餐饮管理与领导经验。 • Comprehensive knowledge of food processing and hygiene standards. 全面的食品加工及卫生标准知识。 • Strong organization skills and effective influence. 强大的组织能力和有效的影响力。 • Good interpersonal conflict management skills and effective decision-making skills. 良好的处理同事关系冲突管理技巧和有效的决策力。 • Knowledge of operating rules and safety standards. 具有运转规章及安全标准知识。 Computer Knowledge 电脑知识 • Knowledge of MS office software. 会使用常用的微软办公软件。 Language Proficiency 语言能力 • Good communication skills (verbal and listening and writing). 良好的沟通技巧(口语,听力及书写)。
  • 合肥 | 经验不限 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    ·        To continually support and improveengineering services that effectively address problems affecting both guestsand colleagues. 不断支持和改进工程方面的服务以应对客人和同事的问题。 ·        To assist in the assessment of trainingneeds, planning of training courses, and presentation of training courses. Totrain and instruct other members of the staff by passing along your knowledgeand skills. In addition, utilizing resources from the Engineering Training Libraryand of outside vendors and sources, assist them in their development andfurther advance your own. Participate in Corporate and Property Training asdirected by Engineering Management. Set an example of continuousself-development. 协助评估培训需要,培训课程,并教授培训课程。将自已的知识技能传授给其它同事。利用技术图书馆和来自销售商的信息以及其它外来数据来使彼此得以发展和改进。按工程管理层的指示参加公司总部及你所在的分公司组织的培训。做自强不息的榜样。 ·        To be an independent mechanic, able to analyze problems and toformulate plans to get work done quickly including procurementof materials, parts, etc., and necessary scheduling arrangements with a highdegree of quality. 作为能独立工作的机械工,能够分析问题,并能提出快速有效的工作方案-包括采办材料、器件和高效地进行必要的日程安排。 ·        Language Skills-Ability to read and interpret documents such as safetyrules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such asMSDS) operating and maintenance instructions and procedure manuals. Ability towrite routine reports, logs and correspondence. Ability to speak effectivelywith customers and to groups of colleagues. 语言技能:能读懂安全规则,例如:上锁,挂牌,安全知识数据、操作保养说明以及保养手册,能写日常报告、纪录及信件,能有效地与客人和其它同事进行交谈。 ·        Manage repair and maintenance project and building improvements byeffectively coordinating and planning all tasks in advance of beginning anyproject. Utilize all possible resources. Coordinate efforts with engineeringand other affected departments. Use project management techniques along withthe appropriately assigned engineering team members to perform project planningand execution.  All methods, materialsand practices must meet and be in accordance with local codes, brandspecifications, national codes and standard practices. Keep accurate completionand task records in the project files. Materials procurement and coordinationof their availability are also critical to the success of your position. Ourgoal is to cost-effectively maximize the schedule. 管理维修项目,改善建筑条件。在开始任何项目之前,都要有效地调动和计划所有的作业。利用尽可能多的来源。搞好与工程部门及其他部门的合作。依靠项目管理技术和分配的适当技术人员进行项目规划和实施。所有的方法、材料和措施都必须符合当地方式、朗廷品牌的具体要求、国家方式和标准应用。将准确完整的记录保存在项目文件中。原料的采办及调度也是做好这个职责的关键。我们的目标是:在充分考虑成本效率的前提下,最大限度地推行计划日程。 ·        The hotel functions 7 days a week, 24 hours a day. All colleaguesmust realize this fact and be aware that at times it may be necessary to movecolleagues from their accustomed shifts as business demands. In addition, it isunderstood that business determines the amount of hours that are worked, andthat some weeks may be scheduled at less than 40 hours, and other weeks at morethan 40 hours. 酒店每周营业7天,每天24小时。所有同事都必须明白:根据业务需要可能会有轮班调整。并清楚明白业务量决定我们工作时间的长短。有的周可能工作40小时以下,有的周则可能在40小时以上。 This positionis directly responsible for the following 该职直接负责以下内容:   ·        Direct supervision and scheduling of thework force. 直接指导技术人员,安排调度其工作日程。 ·        All preventive maintenance programs. 一切保养维修工作方案。 ·        All repair and maintenance work orders. 一切维修工作单。 ·        Inventories and procurement of parts andsupplies. 材料和器件的采购和存货清单。 ·        Accident prevention and safety 防止事故,保证安全。 ·        Energy conservation 节约能源。 ·        Neatness and cleanliness of theengineering shop and all areas under the direct control of the department. 保持工程车间以及部门所管辖的全部区域整齐干净。 ·        Proper orientation, training anddevelopment of department colleagues. 恰当安排本部职员熟悉情况、培训和发展。 ·        Utilize the tools of quality in department planning and problemsolving efforts, as appropriate. 适当使用合适的工具以解决问题和计划。 ·        Supervise and participate in all preventive and general maintenanceprograms by 通过以下步骤指导、参与保养维修: -Maintaining arooms maintenance strategy 保留客房保养方案。 -Maintainingtracking data, check sheet and logs. 保留跟进数据、检查单和记录。 -Planning andscheduling preventive maintenance. 计划安排防护保养。 -Planning andscheduling corrective maintenance. 计划安排矫正维修。 -Planning andscheduling project work. 计划安排项目性的工作。 -Regularinspections. 经常检查工作。 ·        Lead or otherwise facilitate the transferof information regarding priorities, assignments, and problem solving at thevarious briefing sessions each day. 利用每天的工作汇报时间领导或辅助有关工作重点、分工和问题处理的信息交流。 ·        Fire Alarm/Life Safety System-to monitorsystems as necessary, to be fully informed of the system operation and tohandle emergencies involving the systems. To have a working knowledge of firesprinkler and emergency power systems. 火警警报/生命安全系统:按需要监视系统,彻底了解系统操作,并能在紧急情况下使用。懂得消防喷淋系统及紧急能源系统的工作常识。 ·        Energy Conservation-toobserve and analyze energy and utilities usage in the hotel and on the grounds.To look for ways to conserve energy and report any ideas to the EngineeringManagement. 节能:观察和分析酒店内外的能源利用情况,寻找节能方法,并将建议反映给工程管理。 ·        Emergencies-to be available for anyemergencies and act in an engineering capacity to protect our guest andcolleagues, and preserve the building and its systems during the emergency. Toact as quickly and responsibly as possible to return the building to its normaloperating status. To inform Engineering Management of any such emergencies. 紧急情况:要有备于紧急情况的发生,并在工程范围内保护客人及酒店同事,保护建筑物及其设施系统。尽快地使酒店恢复正常营业状态,并将紧急情况汇报给工程管理。 ·        Accident Prevention andSafety-to be aware of all existing departmental Job Safety Analysis and tostrive to work in an accident-free manner and to create a safe work environmentfor others. To continuously look for conditions which may endanger colleaguesor guests of the hotel and to take immediate action to correct any hazardousconditions found. 防止事故,保证安全:了解各个部门的工作安全分析,在工作中努力避免事故的发生,也为别人创造安全的工作环境。一贯留心可能危及酒店同事及客人的情况。如有发现,马上采取行动来纠正。 ·        Records-to read, log,track and interpret readings from meters, gauges and other measuring units. Tomaintain a thorough log of each day’s activities and problems that occur and toensure this information is passed on to other shifts.  记录:看懂仪器表,做记录、跟进。每天都坚持对所出现的事项、问题做完整的记录,然后传给下一班的人。 ·        Physical Demands: The physical demandsdescribed here are representative of those that must be met by a colleague tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions. 体质要求:这里提到的体质要求是同事顺利完成基本职责所必需的。有残疾的同事,可以得到适当的照顾,以便能完成基本职责。 ·        While performing the duties of this job,the colleague is regularly required to walk, use hands to finger, handle, orfeel objects, tools, or controls, and talk or hear.  The colleague frequently is required to reachwith hands and arms. The colleague is occasionally required to stand, climb orbalance, stoop, kneel, crouch or crawl, and taste or smell 在履行工作职责时,同事需要经常性地走动,常用手来指、拿、触摸物体、工具或控制器,需要不断地讲话和听别人讲话。同事还常常需要用手或手臂够东西,偶尔也需要站立、攀援、平衡、弯腰、跪、蹲、爬,尝味道或者闻气味。 ·        The colleague must regularly lift and/ormove up to 10 pounds, frequently lift and/or move up to 50 pounds, andoccasionally lift and/or move more than 100 pounds. Specific vision abilitiesrequired by this job include close vision, distance vision, reasonable colorvision, peripheral vision, depth perception, and the ability to adjust focus. 同事需常规性地移动或举起10英磅的重量,经常移动或举起50英磅的重量。如有需要时,将会移动或举起超过100英磅的重量。这项工作对视力的特别要求包括:看近处、看远处、看适当的颜色、使用余光、判断深浅度、调整焦距。 ·        Work Environment: The work environmentcharacteristics described here are representative of those a colleagueencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions. 工作环境:这里所讲的环境特征是同事履行基本职责的代表环境。有残疾的同事,可以得到适当的照顾,以便能完成基本职责。 ·        While performing the duties of this job,the colleague frequently works near moving mechanical parts and is frequentlyexposed to risk of electrical shock and vibration. The colleague occasionallyworks in high, precarious places and in outside weather conditions and isoccasionally exposed to wet and/or humid conditions, fumes or airborneparticles, toxic or caustic chemicals, extreme cold, and extreme heat. Thenoise level in the work environment is usually moderate. 危险告知:做此工作时,同事经常靠近移动的机械,并且经常有触电及受震荡的危险。偶尔需要在户外高而不稳固的地方工作。有时遇到潮湿、烟尘、过冷、过热的环境条件,接触有毒性或者有腐蚀性的化学药品。工作环境的噪音通常处于中等程度。
  • 合肥 | 3年以上 | 高中 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES 主要职责 ·To continually support and improve engineering services that effectively address problems affecting both guests and colleagues. 连续支持和改进工程方面的服务以对应客人和同事的问题。 ·To be willing to train and instruct other members of the staff by passing along knowledge and skills to assist them in their development and the advancement of your own. 愿意通过传授自已的知识技能来培训和指导其它同事,得以发展和改进。 ·To strive to become an independent mechanic, able to analyze problems and to formulate plans to get work done quickly with a high degree of quality. 努力成为能独立工作的机械工,能够分析问题,并能提出又快又好的工作方案。 ·The hotel functions 7 days a week, 24 hours a day. All colleagues must realize this fact and be aware that at times it may be necessary to move colleagues from their accustomed shifts as business demands. In addition, it is understood that business determines the amount of hours that are worked, and that some weeks may be scheduled at less than 40 hours, and other weeks at more than 40 hours. 酒店每周营业7天,每天24小时。所有同事都必须明白根据业务需要可能会有轮班调整。因为业务量决定我们的工作时间的长短,所以有的周可能不足40小时,有的则可能在超过40小时。 ·Kitchen/Laundry area-repairing and/or adjusting all equipment in order to normally operate for kitchen. 厨房洗衣房区域:维修和调整所有厨房洗衣房设备确保厨房洗衣房的正常运转。 ·Energy Conservation-to observe energy and utilities usage in the hotel and on the grounds. To look for ways to conserve energy and report any ideas to the Engineering Management. 节能:观察酒店内外的能源利用情况,寻找节能方法,并将建议反映给工程管理层。 ·Tools-to clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. To see that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management. 工具:将工具及设备存放在酒店内,并进行清理、润滑及保护。工具使用后要放回车间,并存在合适的地点。按工程管理层的决定存放并保护好工具套。 ·Accident Prevention and Safety-to be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others. To continuously look for conditions which may endanger colleagues or guests of the hotel and to take immediate action to correct any hazardous conditions found. 紧急情况:要有备于紧急情况的发生,并在工程范围内保护客人及酒店同事,保护建筑物及其设施系统。尽快地使酒店恢复正常营业状态,并将紧急情况汇报给工程管理层。 ·Accident Prevention and Safety-to be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others. To continuously look for conditions which may endanger colleagues or guests of the hotel and to take immediate action to correct any hazardous conditions found. 防止事故,保证安全:了解各个部门的工作安全分析,在工作中努力避免事故的发生,也为别人创造安全的工作环境。一贯留心可能危及酒店同事及客人的情况。如有发现,马上采取行动来纠正。 ·Departmental Duties-to clean all engineering areas as directed by Engineering Management. To work in a neat and efficient manner, keeping work areas clean and well organized. To serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel. This assignment shall be at the discretion of Engineering Management or the hotel General Manager. 部门职责:按工程管理层的规定清理所有的技术工程区域。工作要有条理、有效率。工作地点干净整洁。有指示或需要时,协助酒店保持高质量、高效率的营业。这一任务由工程管理层或酒店总经理指定分派。 ·General-Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools and supplies are available or on order. Follow up on any items that may be on back order. Keep supervisor updated on assignments. Provide training and technical advice to other engineers as needed or requested. 一般性职责:以注重安全的职业态度完成所分派的职责。与督导保持联系,保证所需的材料、工具、物资都有订货。跟进拖欠订货。及时向督导汇报工作。如有需要,帮助培训指导其他同事。 ·Physical Demands: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 体质要求:这里提到的体质要求是同事顺利完成基本职责所必需的。有残疾的同事,可以得到适当的照顾,以便能完成基本职责。 ·While performing the duties of this job, the colleague is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The colleague frequently is required to reach with hands and arms. The colleague is occasionally required to stand, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. 在履行工作职责时,同事需要经常性地走动,常用手来指、拿、触摸物体、工具或控制器,需要不断地讲话和听别人讲话。同事还常常需要用手或手臂拿东西,偶尔也需要站立、攀援、平衡、弯腰、跪、蹲、爬,尝味道或者闻气味。 ·The colleague must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, reasonable color vision, peripheral vision, depth perception, and the ability to adjust focus. 同事需常规性地移动或举起10英磅的重量,经常移动或举起50英磅的重量。如有需要时,将会移动或举起超过100英磅的重量。这项工作对视力的特别要求包括:看近处、看远处、看适当的颜色、使用余光、判断深浅度、调整焦距。 ·While performing the duties of this job, the colleague frequently works near moving mechanical parts and is frequently exposed to risk of electrical shock and vibration. The colleague occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate. 危险告知:做这些工作时,同事经常靠近移动的机械,并且经常有触电及受震荡的危险。偶尔需要在户外高而不稳固的地方工作。有时遇到潮湿、烟尘、过冷、过热的环境条件,接触有毒性或者有腐蚀性的化学药品。工作环境的噪音通常处于中等程度。 REQUIREMENTS 职位要求 Education 教育学历 ·High School Certificate with emphasis in Technical Trades 着重于技术培训的高中毕业证书 ·Have and maintain special type of work certificate 特殊工种持国家规定的相关执照 Language Skills 语言技巧 ·Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as MSDS) operating and maintenance instructions, and procedure manuals. Ability to write routine reports, keep logs, and correspondence. Ability to speak effectively with customers and colleagues. 能读懂安全规则、安全知识资料、操作保养说明以及操作手册,能写日常报告、记录及信件,能有效地与客人和其他同事进行交谈。 Job Skill/Knowledge 工作技能/知识   ·Air Conditioning and Refrigeration 空调与制冷 ·Heating systems 加热系统 ·Ventilation systems 通风系统 ·Supply fans 电源风扇 ·Air conditioning systems 空调系统 ·Fan coil units 风扇线圈单元 ·Refrigerators & Walk In Boxes 冰箱及走入式的大厨 ·Chiller/boiler controls 制冷机与锅炉的控制 ·Ice makers 制冰机 ·Safety 安全 ·Dryer systems 干燥系统 ·Expansion tanks and make up systems 膨胀箱及补给系统 ·Condenser loops 冷凝回路 ·Cooling towers 冷水塔 ·Troubleshoot 检修 ·Read schematics and blue prints 读懂示意图及蓝图 ·Equipment controls 设备管理 ·Set up electrical systems for guest functions 应客人需要设制电路系统 ·Maintain in safe condition all power distribution and electrical systems throughout hotel 保持整体酒店的电源分配与电路系统的安全状态 ·Weld 焊接 ·Water treatment & related chemicals 水处理及有关化学药品 ·Braze 铜铸 ·Water distribution and balance 水的分配及平衡 ·Assemble piping 组装管道 ·Kitchen facilities 厨房设备
  • 合肥 | 3年以上 | 大专 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES 主要职责 ·Be fully familiar with the room facilities and provide conciseinformation about it to the guest during the rooming process.  要非常了解房间的设施,并在为客人介绍房间设施时可提供简明的信息。 ·Build positive and productive working relationships with customers,subordinates, peers, superiors, business partners, and the community; encouragethis behavior in others. 与宾客、下级、同级、上级、合作伙伴及社区建立正面及有效的工作关系,并鼓励其他同事也依照此行为准则。 ·Ensure VIP roomsare in good condition and being set-up according to Brand standard and guest’s special requirements prior theVIP's arrival. 确保所有VIP房间可以正常使用,并按照集团的标准和客人的特殊要求在客人到店前准备完好。 ·Work closely withcolleagues to ensure service experience that meets the brand's requirements. 与对客同事紧密合作确保向宾客提供符合品牌要求的服务体验。 ·Review all VIP/Brilliantby Langham members’ arrival to ensure they receive their preferred room and amenity.  要核查所有VIP和卓逸会会员的到店,确保他们优先得到舒适的房间和设施。 ·Be familiar with Opera knowledge and must be in the lobby and front office areas during their shift. 熟练掌握Opera技能,需在工作班次中服务于酒店大堂和前厅区域。 ·Have a cleargeneral knowledge of the hotel product to allow up sell and cross sell of hotelrooms and facilities. This should include room types, food and beveragefacilities, spa and health club, daily catering events and local neighbourhoodinformation. 拥有清晰的酒店产品知识从而推销酒店更好的房型及其他酒店产品,其中包括酒店房态、餐饮设施、水疗中心、健身中心、每日宴会以及相关周边信息。 ·Welcome andfarewell guests from the lobby, and greet and acknowledge guests that are waiting in the lobby. 在酒店大堂欢迎及欢送宾客,与在大堂等候的客人打招呼并作出相应反应。 ·Anticipate guestneeds and handle guest inquiries in a helpful and attentive manner. 预先估计宾客的需要并用殷切有理的态度处理宾客的需求。 ·Ensure a smooth coordination between the individualsections of Front Office and Rooms Division. 确保与其他前厅各分部门及房务部建立良好的合作关系。 ·Liaise and work closely with other departments toresolve any operational issues. 与其他部门保持紧密联系和工作从而解决日常营运遇到的问题。 ·Recognize returnguests and VIPs in the hotel. 认识酒店的再次入住宾客和VIP客人。 ·Attend daily shiftbriefing and be fully aware of hotel operation situation. 参加每日例会并清楚了解当日酒店运营的情况。 ·Be knowledgeableon the Brilliant by Langham program,and make trainingplan for Brilliant by Langham program. 熟知卓逸会内容,并制定卓逸会会员知识的培训计划。 ·Be aware of theirresponsibilities in the event of an emergency situation. 清楚知道在紧急事件中所应承担的职责。 ·Make the training plan for the Guest Relation Staff in all facetsand responsibilities. 承担起宾客关系部门所有培训责任,并组织员工在各方面的培训。 ·Control the costs effectively and achieve the targets. 制定本部门的成本控制计划,完成相应的工作指标。 ·Enforce standardof personal grooming and hygiene of the team according to hotel requirement. 确保员工的个人仪容仪表和团队的卫生安全按照酒店的规定标准执行。 ·Identify the strengths and weaknesses ofrespective colleagues and develop their full potential to achieve companygoals. 能确认同事的优点和缺点,发展他们的潜能,以达成公司的目标。 ·Motivate, train and develop potential staff. Make developing plan for staff as necessary. 激励、培训和发展有潜力的员工。必要时,为员工指定职业发展规划。 ·Handledissatisfied guests to resolve complaints, to all emergency situations, to medical consultation and treatment requests, to colleagueaccidents or conflicts take remedial actions immediately and follow up asnecessary. Ensure all guest concerns are promptly logged and report to themanagement in the DutyManager log. 处理对于宾客不满意而导致投诉,对于紧急情况,处理医疗咨询和诊治要求,同事意外或者冲突,采取立即补救行动在必要时进行跟进。确保所有事件都被真实地记录在值班经理日志中以便查阅。 ·Know andcarry out the Duty Manager daily job accurately. 准确并熟知值班经理的工作内容。 ·Fully understandthe hotel PMS, Vingcard Systems. 理解酒店PMS和 Vingcard系统。 ·Administrative andcorrespondence work including responding to guests complaints or requests with24 hours. 在24小时内处理行政和相关信件处理的工作,包括回复宾客的投诉或要求。 ·Release ‘locked’in-room safes. 为已锁客房保险箱的解锁。 ·Provide guidancefor all duty colleagues in case of anyservice shortfalls. 对值班同事提供引导和指导以避免服务缺失。 ·Provide amanagement presence in the lobby and hotel back and front of house areas forcolleagues. 在酒店大堂、前区和后区,为同事们起到管理层作用。 ·Perform any duties that Management deemsnecessary. 必要时需执行任何工作。 REQUIREMENTS职位要求 Education 教育学历 ·Hotel Management Education. ·酒店管理相关专业毕业。 Experience 经验 ·Minimum of three years Front Office Operation. 三年以上酒店前厅部工作经验 Computer Knowledge电脑知识 ·Knowledge of MSoffice software. 相关办公自动化知识。 ·Opera 酒店Opera系统。 LanguageProficiency 语言能力 ·Good command ofEnglish and Mandarin, other languages would be beneficial. 良好的英语及普通话掌握能力,掌握其他语言者优先考虑。
  • 合肥 | 5年以上 | 大专 | 食宿面议

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES主要职责 1. Plan and manage sales calls and telemarketing to all government and sub-bureaus, Consulates, Embassies and Chambers of Commerce according to account management procedures on quarterly, monthly, weekly and daily basis. 根据客户管理程序,按季度,月度,周和日常时间计划和管理所有政府和分局,领事馆,大使馆及商会的销售拜访和电话拜访。 2. Maintain good relationships with key government accounts and solicit daily room night production of individuals, groups and conference business from the existing and new government related bureaus in order to achieve sales targets and maximize revenue. 与主要政府客户群保持良好关系,在已有和新的政府相关部门客户中争取个人,团队和商务会议生意。从而达到销售目标并使收入最大化。 3. Handles inquiries from government related bureaus that may involve meeting, site inspection, negotiation and contract writing. 处理来自政府及相关分局的要求,包括会议,现场参观,协商和合同撰写。 4. Follow-up on all enquiries and leads involving government sectors until business is secured. 跟进所有在政府市场范围内的询问和线索,直到生意确定。 5. Conduct Hotel inspections for Government or Official functions coordinators. 为政府或政府活动协助人开展酒店参观活动。 6. Entertain key Government officials regularly to obtain updated market intelligence and maintain relationship. 经常与政府官员交际以获得最新市场动向并保持关系。 7. Represent the Hotel in Government invited functions. 代表酒店应邀参加政府活动。 8. Monitor competitors’ activities pertaining the Government segments. 关注竞争酒店的活动以洞悉政府市场。   9. Organise VIP’s arrivals, welcome and provide them with assistance during their stay upon needs according to the Hotel standards, in order to meet guest satisfaction. 安排贵宾到店,欢迎事宜并在他们在店期间根据酒店标准提供卓越服务,从而令客户满意而归。 10. Keep two-way communications between government bureaus and hotel, ensuring clients are kept updated with latest development in hotel, and senior managements are kept updated on changes in government sectors, the related events, market trends, customers feedback and competitor activities. 保持政府分局和酒店两者的紧密联系,保证不断为客户酒店的发展信息,并为高级管理层更新相关信息,包括政府部门、相关的事件,市场趋势、顾客反馈和竞争对手的活动。 11. Keeps the Senior Management updated on sales efforts progress and bookings, conferring closely on matters of special handlings or unusual developments, recommending necessary sales actions to better compete in the market place. 保持高级管理层更新销售进步和预订的信息,密切讨论特殊的事件或非正常的发展,建议有必要的销售策略,增加市场竞争力。   12. Account Management客户管理 Develops and maintains Langham Best Practice to ensure customer account objectives are defined and appropriate sales activities implemented. 发展和保持朗廷最优实践策略来保证目标明确和执行合适的销售活动。 Assists the sales associates in developing account development plans, detailing objectives, timescales and sales methods to support the defined account strategies. 帮助销售团队发展客户,包括发展计划,细化目标,时间规划和销售方法以支持客户销售策略的制定。 Liaises with LHG and GSO/GSAs specifying the accounts contribution to the business, revenue targets and agree activities. 与LHG和GSO/GSAs紧密联系,具体说明客户在商业,收入目标和达成活动上的比例划分。 Accurately identifies the level of influence and decision making power of contacts in the customer organisation and uses these to secure business. 准确识别客户联系人的影响力和决策力,并利用这些来巩固业务。 Develop customer accounts to increase market / customer share- all revenue streams-locally, nationally and globally. 发展客户数据库,增加市场/客户份额-所有的收入来源-本地,国际,全球。   13. Market Intelligence市场分析能力 Monitors and maintains competitor set activity including Financial Performance, SWOT Analysis, Key accounts/Market Share and Marketing Programs. 关注和持续了解竞争酒店的活动,包括财政表现,SWOT分析,主要客户/市场份额和市场活动。   14. Customer Relationships客户关系 Establishes, enhances and maintains productive quality working relationships with key internal and external customers. 与主要的内部和外部客户开展,加强和保持有效的工作关系。 Keeps Hotel information relating to customer requirements, interests and market activities up to date. 保持与客户要求,兴趣,和市场活动相关的酒店信息及时更新。 Reviews customer base to determine new opportunities for account penetration. 浏览客户数据库,发展新客户。 Contributes ideas to improve the products and services offered. 提供想法来提高产品和服务。   15. Team Leadership团队领导 Direct, monitors and evaluates sales performance of account teams and self to ensure sales revenue targets are being met. 指导,监督和评价团队和自身的表现,保证销售收入达标。 Agrees, clarifies and implements Best Practice selling methods and procedures at all levels in the team to ensure business objectives are met. 同意,阐明和执行各级团队的最佳销售实践方法和程序以确保业务目标的实现。 Discusses and agrees departmental and individual objectives with team, reviewing and updating in light of changes in the business, implementing corrective action where necessary. 与团队讨论并同意制定部门和个人目标,浏览和更新业务中的变化,必要时调整执行方法。 Communicates regularly and on time verbally and non-verbally, providing individuals with prompt and specific feedback on performance. 经常并及时进行口头或非口头的沟通,为员工个人表现提供及时和具体的反馈。 Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs. 创造能推动和鼓励员工发挥自己最佳能力的氛围,将冲突最小化。   REQUIREMENTS 职位要求 1. Education教育学历 Diploma or University degree is preferred. 大专或本科文凭优先。 2. Experience经验 Minimum 3 years relevant experience and managerial responsibilities in a 5 star hotel, previous experience in a similar position would be a plus. 最少3年相关工作和五星级酒店管理经验,之前担任过相似职位者优先。 3. Job Skills/Knowledge工作技能/知识 Excellent communication, interpersonal and co-ordination skills. Independent & ability to work under pressure. Well organized and a good planner with an enquiring mind. 具备极佳的沟通,交际和合作技巧。能独立工作和承受压力。具钻研精神,善于计划和组织。 4. Computer Skills电脑技能 Familiar with MS Office and Delphi Sales & Catering system. 熟悉微软办公软件和Delphi Sales & Catering系统。 5. Language Skills语言能力 Excellent written and verbal in Mandarin, good command in English. 具备优秀的普通话口语和书面沟通技巧,英语读写流利。
  • 合肥 | 5年以上 | 大专

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    PRINCIPAL RESPONSIBILITIES 主要职责   1. Business Planning and Sales & Marketing 销售及市场推广   Planning sales activities: to concentrate in “selling” i.e. conduct sales calls to introduce hotels facilities, packages, seeking business leads.  规划销售活动,集中精力于销售,例如销售拜访,介绍酒店设施和促销活动套餐,寻找商机。 To assist DOSM/DOS in achieving monthly and year-end budget 协助市场销售总监、销售总监达成月度及年终预算。   To assist DOSM/DOS in maximizing profits by securing business 协助市场销售总监、销售总监确保业务,达到利润最大化。   Follow up leads assigned by DOSM/DOS. 跟进市场销售总监、销售总监分配的商业线索。   To maintain good relationship with existing accounts. 与现有的客户保持良好的合作关系。   Develop new markets/source of business. 开拓新的市场和新业务资源。   Conduct entertainment and site inspection to accounts decision makers and booking handlers. 为客户决策者或者预定安排人安排宴请和酒店参观事宜。   Sales visit to potential accounts. 商务拜访潜在客户。   Negotiate contracts with companies in designated territories. 与指定区域内的公司协商合同事宜。   Conduct Sales visit to major companies in his/her designated area according to the guidelines. 根据指示,对指定区域内的主要客户进行商务拜访。   Come up with new ideas on products and marketing of product such as: room packages, promotion offers and assist DOSM / DOS in launching these promotions.  提出有关产品和市场推广产品的新建议,例如客房套餐,特别优惠,并协助市场销售总监/销售总监开展相关优惠活动。   To attend local business meeting and tradeshows/sales trips (both locally and overseas) assigned by DOSM. 参加由市场销售总监/ 销售总监分派的国内和海外的商务会议和展览会。   Perform any duties assigned by the Management deemed necessary. 执行管理层交付的工作任务。   2. Communications 沟通 Maintain close communication with DOSM, DOS and Sister Hotels sales persons. 与销售总监,销售及市场推广总监,以及姐妹酒店的销售人员保持良好沟通。   Maintain effective communication with Revenue Manager and Operations Department heads. 与收益管理经理和营运部门主管保持有效的沟通。   Maintain effective communication with Hoteliers in order to understand market trend. 与其他酒店的同行业者保持有效的沟通,以便了解市场发展的趋势。   Attend weekly and monthly Sales Meeting a to report work progress and month-end result 参加每周及月度销售会议,汇报工作进程和月终销售结果。   3.  Marketing Intelligence 市场能力 Regular update on competitors offers and markets intelligence and shares the information with sales team. 定期更新竞争对手信息和市场情报,并与销售团队分享相关信息。   Provide accurate sales statistics and market information, comments, trends and leads obtained from clients and/or competitors. 提供准确的销售数据统计和市场信息,评估,趋势,以及从客户及竞争者处得到的销售线索。   4.  Human Resource Development 人力资源发展 Maintain effective communication channels with all co-workers.  与所有协助的工作人员保持有效的沟通。   Communicate with guest to obtain guest comments and ensure the delivery of product adhere to guest needs. 与客户沟通以获取客户的评价,并确保我们提供的产品能够满足客户的需求。   REQUIREMENTS 职位要求   1. Education 教育学历 University degree or diploma is required. 大学或相关的专业毕业。   2. Experience 经验 At least 2 years working experience in similar capacity, 5 star international hotels experience is preferred. 至少2年相关工作经验, 5星级国际品牌酒店经验尤佳。    Concrete on the road sales experience is a must. 必须有专业的销售经验。   3. Job Skill / Knowledge 工作技能 / 知识 Well organized and a good planner. 良好的组织和计划能力。   Prompt and systematic decision making skills with analytical power. 及时和系统的决策分析能力与技巧。   Independent & ability to work under pressure. 有独立和压力下工作的能力。   Excellent communication skills. 卓越的沟通技巧。   Good team player & able to develop sound working relationships with colleagues. 良好的团队合作精神,能够与同事发展良好的工作关系。   Good delegation & interpersonal skills. 良好的授权和良好的人际关系技巧。   Sensitive and react fast on market trend and situation. 敏锐的了解市场发展趋势和情况,并迅速作出反映行动。   Pleasant and out spoken. 愉悦开朗的性格。   Have good communication network in the industry. 在酒店行业中拥有良好的人际网络。   4. Computer Knowledge 电脑知识  Microsoft word, excel and PowerPoint is a must. 必须熟练使用微软word,excel 和 PowerPoint 软件。 Familiar with Delphi Sales & Catering and Opera PMS is preferred.  熟悉Delphi Sales & Catering 和Opera PMS系统为佳。   5. Language Proficiency 语言能力 Fluent in English and Mandarin is a must.  必须熟练掌握英语与中文。 Excellent communication skills in both written & spoken.  具备优秀的口语与书面沟通技巧。
  • 合肥 | 经验不限 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    Low Voltage Technician 招聘弱电主管/工程师 PRINCIPAL RESPONSIBILITIES 主要职责 • Operation repair & maintenance. 操作、维修和保养。 • General duties. 一般职责。 This position is directly responsible for the following 该职直接负责以下内容: • Ensures that the maintenance of Audio Visual system of the hotel are carried out in accordance with the standard engineering practice. 根据工程操作标准对酒店的视听系统进行维护和保养。 • Ensures that all work orders for his trade is carried out quickly, accurately, skillfully, economically, efficiently and completely. 确保与其工种有关的工作单进行迅速、精确、精心、经济和有效率地工作。 • Ensure good housekeeping and orderliness of all working area. 保持工作区域整齐和干净。 • Assists the follow workers in carrying out repair work on equipment needed. 帮助其他员工一起进行设备维修。 • Records all services and maintenance work done on all Audio Visual equipment in his logbook and equipment record card. 对所有视听系统进行的维护保养工作需记录在工作日志和设备档案卡上。 • Checks the daily event and liaise with Banquet Department to set up all the necessary Audio Visual system for the event. 检查每天的宴会活动并联系宴会部,为宴会设置所需的视听系统。 • Immediately notifies the Duty Engineer of any unusual occurrences or observation with respect to Audio Visual equipment and or personnel. 在视听音响设备出现异常情况时,立即汇报值班工程师。 • When in doubt, consults the Supervisor, Duty Engineer, Assistant Chief Engineer or the Director of Engineering. 当遇到问题时,可请教主管、值班工程师、副总工程师和工程总监。 • Renders overtime or changes times schedule as the situation may require without any delay. 当工作需要时,要加班或换班。 • Makes sure that all standard procedures of maintenance is adhered to. 依照标准维护保养程序进行维护。 • Performs other tasks as may be assigned by the Engineering Management. 执行工程部管理层指派的其它任务。 • Care of equipment 爱护设备 -Oversees maintenance and handling of equipment used. 检查设备维护情况和使用情况。 -Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area. 及时报告设备故障和维修缺陷问题。 • Training and employees activities 培训和员工活动。 -Attends scheduled trainings 参加计划好的培训。 -Participates actively in company-initiated employee activities 积极参加酒店组织的员工活动。 • Grooming and hygiene. Adheres to the specified hygiene and personal appearance standards of the hotel. 仪容仪表和卫生。遵照酒店的制定的卫生和个人仪容仪表的标准。 • Attendance. Adheres to the set procedures for attendance and timekeeping. 出勤。遵照既定的程序,准时出勤。 • Company policies and procedure. Adheres to the provisions outlined in the Employee’s Handbook, Disciplinary Code and Rules and Regulations. 公司政策及程序。遵循员工手册和规章制度列出的要求。 REQUIREMENTS 职位要求 Education 教育学历 • High School Certificate with emphasis in Technical Training. 着重于技术培训的高中毕业证书。 • Have and maintain special type of work certificate. 特殊工种持国家规定的相关执照。 Language Skills 语言技巧 • Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as MSDS) operating and maintenance instructions, and procedure manuals. Ability to write routine reports, keep logs, and correspondence. Ability to speak effectively with customers and colleagues. 能读懂安全规则、安全知识资料、操作保养说明以及操作手册,能写日常报告、记录及信件,能有效地与客人和其他同事进行交谈。 Job Skill/Knowledge 工作技能/知识 • Troubleshoot 检修 • Read schematics and blue prints 读懂示意图及蓝图 • Equipment controls 设备管理 • Lighting system 灯光系统 • Dimmer system 调光系统 • Audio and Video system 语音视频系统 • CCTV 监控系统 • MATV 闭路电视/卫星电视系统 • PABX/FAX 电话传真系统
  • 合肥 | 5年以上 | 大专 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    •Ensure the Spa & Health Club operating procedures are adhered to and reviewed on a three monthly basis. 确保严守水疗与健身中心操作程序,并每三个月审核一次。 •Drive the strategic direction of the the Spa & Health Club under the guidance of the Hotel Manager. 在酒店经理的指导下推行水疗与健身中心的战略发展方向。 •Work with the various departments within the hotel to maximize revenue and control costs in line with the best practices in the industry. 与酒店各部门协作参照行内最优方法以最大化收益并控制开销。 •Implement financial targets with each department within the Spa & Health Club and review on a weekly/monthly basis. 实行川水疗与健身中心内部各分部的财政目标,以周/月为单位进行审查。 •Control the monthly financial performance of the Spa & Health Club by monitoring and managing revenue and costs in order to deliver the budgeted profit. 通过检测管理收益及成本来控制水疗与健身中心的月度财政绩效,达成部门的预算利润。 •Ensure all stock taking is completed. 确保所有存货盘点工作按时完成。 •Prepare all Capital Expenditure requests in line with the hotel policy and submit to Hotel Manager. 根据酒店规章准备所有资本支出并上呈至酒店经理。 •Comply with all local and national legislation for the Spa & Health Club in particular licensing laws and 3rd party insurance, freelance instructors/alternative therapists. 遵从当地和国家有关水疗与健身中心的法规,尤其是牌照法例、第三者保险方面、自由职业指导、另类理疗师等。 •Ensure all agreed local sales and marketing activities are effectively actioned and monitor the performance on a monthly basis. 确保所有完成协议的本地销售及市场推广活动都有效率地进行并按月监测绩效。 •Increase the Spa & Health Club database by actively sourcing new clients through recommendations, referrals and targeted initiatives. 通过推荐、介绍及有针对性的活动等方式来开拓客源,以增加水疗与健身中心的客户数据库。 •Assist the Communications department with press releases/PR initiatives as required. 必要时协助传讯部新闻稿及公关活动事宜。 •Support all Corporate/Hotel marketing programmes and initiatives. 协助所有集团及酒店的市场推广活动。 Communication沟通 •Maintain clear lines of communication with Hotel Manager and other key departments within the Hotel. 与酒店经理以及酒店其他主要部门维持清晰的沟通脉络。 •Communicate with other Spa Operators in order to get to know the market trends etc. 跟其他水疗中心营运者沟通联系,得知市场趋势等动向。 •Attend Hotel Management Meetings as required. 根据需要出席酒店管理会议。 •Attend the Hotel morning briefing on a daily basis. 每日参加酒店晨会。 •Hold the Spa & Health Club daily briefing with the team members on shift to ensure all relevant hotel information is communicated in addition to general operational/marketing points. 与部门内同事召开水疗与健身中心每日例会,确保将基本的运营/市场推广信息以及相关酒店信息传达下去。 •Ensure all enquiries, correspondence and complaints are handled promptly and positively. 确保所有问询、通讯及投诉都得到及时而有效的处理。 Market Intelligence市场资讯 •Review the competitor/market intelligence reports on a monthly basis and discuss key points with Hotel Manager. 每月审阅竞争者/市场情报报告并与酒店经理讨论重点信息。 •Record and track the success of promotions and the Spa & Health Club retention programmes. 记录并追踪水疗与健身中心推广活动及客户挽留计划的有效性。 Human Resource Development人力资源发展 •Manage the recruitment needs of the Spa & Health Club in conjunction with the HR department. 跟人力资源部一起管理水疗与健身中心的招聘需要。 •Conduct regular staff appraisals are per Hotel policy, settling measurable goals for each team member, ensuring their skills are suitable for the tasks set for each position and recommen appropriate training when necessary. 根据酒店规章进行定期的员工评估,为每位部门内同事制定可测量结果的目标,确保他们的能力能够完成该职位所需的任务,在必要时进行相关培训的推荐。 •Take appropriate counselling/disciplinary action as per Hotel policy. Ensure all counselling/disciplinary action is discussed with the HR department prior to completion. 根据酒店规章制度采纳合适的建议/奖惩举措。确保所有的建议/纪律行动在完成之前与人力资源部进行协商。 Other其他 •Submit weekly and monthly reports to the Hotel/Corporate. 向酒店/集团总部提交周度及月度报告。 •Ensure that the Spa & Health Club team members are always well groomed in accordance with the department standard and are punctual for duty/appointment obligations. 确保水疗与健身中心员工经常按照部门标准,打扮得体,并准时上班/按照预订安排工作。 •Review the hotel guest satisfaction scores and implement the necessary action plan to achieve the target. 查阅酒店客人满意度评分,执行必要的行动计划以达成目标。 •Ensure the hygiene and cleanliness of the Spa & Health Club is maintained on a daily basis. 确保水疗与健身中心每天保持卫生和洁净。 •Treat hotel guests and colleagues politely and professionally at all times and be highly visible around the Spa & Health Club. 任何时候,以礼貌和专业的模式对待酒店住客和同事,并容易在水疗与健身中心看见您的踪影。 •Maintain client and company secrets to ensure that all business dealings or personal details are not discussed with outside parties. 维持客人和公司机密,确保不与他人讨论所有业务往来或个人资料。 •Manage working hours in line with the demands of the business. 根据业务需求管理工作时间。 •Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 确保按照酒店政策,提交值班/轮班资料,并按照批准的预算/人手分配指引完成。 •Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 确保按照酒店政策,提交值班/轮班资料,并按照批准的预算/人手分配指引完成。 Health and Safety 健康和安全 •Be fully aware of the Hotel Health and Safety policy and Fire Procedures. 全面了解酒店健康和安全政策以及消防程序。 •Adhere to health and safety requirements by using safe working practices at all times. 在任何时候都采用安全的工作方式,紧守健康和安全要求。 •Be fully aware of the Health and Safety policy for the Spa and Health Club and recommend revisions to the MOD/Hotel Manager when necessary and in accordance with local legislation. 全面了解川水疗与健身中心的健康和安全政策,必要时在本地法律允许的情况下向值班经理/酒店经理提出合适的更改意见。 •Perform any duties assigned by the Management. 执行任何管理层委托的工作。 REQUIREMENTS 职位要求 •Education 教育学历 University or post-graduate diploma or equivalent professional leisure qualification is required. 必须具备大学、研究生文凭或相等的休闲/酒店行业专业资格。 •Spa/Beauty Qualification in CIDESCO, CIBTAC or ITEC are desirable. 具备CIDESCO、CIBTAC或ITEC 颁发的水疗/美容资格为佳。 Experience 经验 •At least eight years working experience with minimum three years in the Spa/Health Club Management. 至少具备八年工作经验,其中至少拥有三年担任水疗/健身中心管理层职位工作经验。 •Working experience in business management, finance, budgeting, marketing etc. is preferred. 具有商务管理、财务、预算、市场推广等经验者为佳。 Job Skill/Knowledge 工作技能/知识 •Well presented with good time management. 拥有良好的时间管理技巧。 •Independent with an ability to work under pressure. 能独立处事和在压力之下工作。 •Excellent communication skills. 出色的沟通技巧。 •Cooperate with colleagues and develop good relationships with all colleagues. 跟同事合作无间,能跟所有同事发展良好的合作关系。 •Good interpersonal skills. 拥有良好的人际沟通技巧。 •Well spoken, pleasant and confident. 说话得体,和蔼可亲并充满自信。 •Excellent Telephone Manner. 出色的电话应对态度。 Computer Knowledge 电脑知识 •Computer knowledge on: Word, Excel and PowerPoint are essential. 具备Word、Excel和PowerPoint电脑知识为佳。 •Spa/Health Club software applications are desirable. 懂得水疗/健身中心软件系统应用为佳。 Language Proficiency 语言能力 •Proficiency in English is essential. 必须英文流利。 •Knowledge of a second language other than native language is desirable. 除母语以外,懂第二语言为佳。
  • 头锅/二锅

    7千-1万
    合肥 | 2年以上 | 学历不限 | 提供食宿

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
    • 收藏
    • 投递简历
    ·Assists ChineseChef with kitchen operations as necessary. Carry out precise and cleardirection from Chinese Chef from recipes, systems, general standards andquality control in order to ensure best guest satisfaction. 协助中餐厨师长维持厨房的运营。执行中餐厨师长精确及清晰的指示,从配方、系统到整体标准和质量控制,来确保最高的顾客满意度。 ·Follow directionof Hygiene/HACCP Manager and local Hygiene Bureau as well as HACCP in order toensure best production and high level of hygiene in order to avoid crossinfection at all times.  Pay attention toand ensure the quality of food, swinging and flavor to a good level. 根据卫生及食品安全经理,卫生局及HACCP的指示,确保高标准的清洁卫生,以避免交叉感染。注重并确保食品的质量、摆盘及风味达到优良的水准。 ·Implement properfood preparation procedures and storage standards. 履行正确的备菜程序与贮藏标准。 ·Maintainpurchasing, receiving and food storage standards. 维持采购,收货及食品贮藏标准。 ·Ensurecompliance with all local (Health Department) regulations. 确保遵守当地政府(卫生部门)的规定。 ·Support the Foodand Beverage department's procedures for waste control. 支持餐饮部的各项程序对浪费的控制。 ·Follow properhandling and right temperature of all food products. 遵循食品的适当处理及正确的保存温度。 ·Attend departmentaldaily briefing. 参加每天的例会。 ·Operate and maintain all department equipment and reports malfunctions. 操作及维护所有部门的设备,并汇报设备故障。 ·Be responsiblefor management of property and facilities. 负责部门所有的财产和设备的管理。 ·Be able tocoordinate effectively with colleagues also in other departments and beflexible on operation needs. Support management in driving vision andpriorities. 能够与同事及其他部门协作,并能灵活满足运营需要。通过建立形象与注意轻重缓急来加强管理。 ·Reviews staffinglevels to ensure that guest service, operational needs and financial objectivesare met. 复核同事的工作表现,以确保宾客服务,业务需要和财务目标达到标准。 ·Enforce the foodpreparation and presentation guidelines to ensure consistent quality culinaryofferings to our guests. 执行朗廷集团的食物制作准备及呈现方式的指南,以确保提供给客人品质如一的美食。 ·Respond to guestquestions in a correct and appropriate manner within 24 hours. 以正确且适当的方式24小时内回应客人的疑问。 ·Maintain F&Bconcepts and Mission standards for preparation & presentation. 保持餐饮部关于备菜和摆盘的概念及使命。 ·Actively promote cross-sectoral cooperation through frankcommunication. Make ultimate use of time and resources throughgood planning as well as team goal setting. 通过坦诚的沟通合作,积极推动跨部门的合作。通过计划及团队目标的设定,充分利用时间及资源。 ·Follow andimplement Prime times during operation hours. 贯彻和落实黄金时段的营业时间。 ·All rules andregulations refer to colleague handbook. 所有规章制度请参照员工手册。 ·Be aware ofaccident prevention and help enforce safe working conditions to achieve thegoal of zero accidents. 了解事故预防并加强工作安全以达到零事故的目标。 ·Perform anyduties assigned by the Management. 执行任何管理层委托的工作。 REQUIREMENTS 职位要求 Education 教育学历 ·Culinary Educationis preferred. 烹饪教育背景的优先。 Experience 经验 ·At least two yearsrelated working experience in this position, preferably in hotel industry. 两年以上相关工作经验 ,有酒店工作经验的优先。 Job Skill/Knowledge 工作技能/知识 ·Excellentculinary skills, while deliver top quality product and presentations. 完美的烹饪技巧,同时展现高质量的食物及摆盘。 ·Comprehensiveknowledge of food processing and hygiene standards. 全面的食品加工及卫生标准知识。 ·Goodinterpersonal conflict management skills and effective decision-making skills. 良好的处理同事关系冲突管理技巧和有效的决策力。 ·Knowledge ofoperating rules and safety standards. 具有操作规章及安全标准知识。 Computer Knowledge 电脑知识 ·Knowledge of MSoffice software. 会使用常用的微软办公软件。 Language Proficiency 语言能力 ·Goodcommunication skills (verbal and listening and writing). 良好的沟通技巧(口语,听力及书写)。
  • 万能工

    7千-1万
    珠海 | 经验不限 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    养生/护理 | 100-499人
    发布于 10:01
    • 收藏
    • 投递简历
    【岗位职责】 1、遵守操作规程及酒店规章制度。 2、按计划检修客房,检修公共区域,根据客房损坏情况排出先后次序。 3、完成综合性临时任务,如检查VIP房、监督客房、餐厅、大堂等外包大修工作。 4、完成宾客提出的小修工作。 5、完成维修领班安排的其它工作。 6、提供客房设施现状、公共区域现状,提出补救意见。 【岗位要求】 1、5年以上同岗位工作经验。 2、对钳工、管工、空调、木工、油工专业知识有一定的了解,具备一专多能,动手能力强。
  • 珠海 | 经验不限 | 学历不限

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    养生/护理 | 100-499人
    发布于 10:01
    • 收藏
    • 投递简历
    岗位职责 1.   为顾客提供优质的服务 2.   为客人提供中医推拿理疗服务 3.   为客人提供中医艾灸等服务 4.   以及其他更多工作 职位要求: 1. 优秀的沟通技巧,给顾客带来优质的服务 2.  一年相关工作经验
  • 财务经理

    2万-2.2万
    珠海 | 8年以上 | 大专

    微信扫一扫

    可随时随地查看职位

    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    养生/护理 | 100-499人
    发布于 10:01
    • 收藏
    • 投递简历
    1、负责公司全盘会计工作,监督和确保相关报表的准确性,例如会计报表、税务报表等; 2、能够基于运营和财务数据进行分析、提出分析结论、改进建议等。 3、负责回顾和及时更新财务相关SOP,确保财务政策的有效性。 4、负责公司资产管理,能定时监督和检查,确保管理工作落实到位。 5、能够对员工进行专业知识的培训,确保通过培训,提高财务部门的有效性,领导和激励团队。 6、负责所有合同管理相关工作。 7、熟练使用相关财务系统,维护和确保财务系统各项报告的准确性和完整性。 8、负责日常财务部门运营及管理员工,提供相关专业支持。 9、负责财务报表的审阅及跟进具体事项。 10、具备8-10年的财务管理相关工作经验。 11、 大专以上学历 国际或国内品牌酒店背景优先 。 12、具备良好的沟通能力。
  • 列表
  • 明细
0086
获取验证码
注册/登录
上传简历一键注册

    热门职位

    热门地区