KEY RESULT AREAS 关键领域
1.Monitor pickup andbooking pace daily and adjust and communicate daily selling strategies.
监督每日的订房情况并且及时商量销售策略
2.Provide regularanalysis on the state of business and push for revenue improvements during highand low demand periods.
提供有效的数据分析并根据淡,旺季制定有效的促销计划
3.Ensures all staffoperates with a sales attitude and are aware of sales opportunities to maximizerevenue.
确保所有员工都有一个良好的销售状态,抓住机会实现收益最大化
4.EnsuresReservations associates are adhering to Standards & Procedures for theirjob tasks, and are delivering high levels of customer satisfaction.
确保预订部员工按时按程序进行工作,以此提高客人满意度
5.Undertakesregular coaching and feedback for all staff.
安排日常培训员工并保持反馈
PERSONAL SPECIFICATION 职位要求
1.Proficiency in role at required level.
精通该职位所需的工作要求及水平。
2.Conversant with relevant emergency procedures.
精通相关的紧急应变程序。
3.Knowledge of relevant rules and regulations.
了解有关规则和条例。
4.Knowledge of company, hotel, and its environment.
了解公司、酒店及它所在的环境。
5.Knowledge of relevant safety and security
procedures.
了解安全安保方面的相关程序。