Job Purpose 职位描述
Perform professional facial,foot and body massage treatments and remain current with the
Industry. Provide uncompromising attention to Guest/Member service.
执行专业的面部、足部及身体护理,了解行业的最新技术,为宾客及会员提供出色服务。
Primary Responsibilities 主要职责
• Update rapport with guests maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services.
完善客户资料,并始终如一的与客人保持良好关系,根据酒店服务准则,处理客人的所有投诉,要求和问题。
• Maintain of the guest service experience/personalization.
保持给客人提供个性化服务以提升客人体验。
Knowledge and Experience 知识和经验
• Minimum of 2 years’ experience as Massage Therapist.
至少 2 年的按摩技师经验。
• Graduate from an accredited school of massage with a massage license.
毕业于国家认可的按摩学校并持有相关资格证。