ACCOUNTABILITY 职责
Keeping outside guests from using hotel facilities
禁止外来客人使用酒店设施
Ready for Open/close time
根据时间安排开放或关闭沙滩;
Handling the cash receipts for any transactions;
处理所有现金交易的收据
To provide information to the guests
提供所有客人所需要的信息
Any other related tasks as designated by the Manager and Supervisor
任何其他相关任务由经理和主管指定
To prevent abuse of equipment of other users as to promote a safe environment
防止滥用设备的其他用户,以促进一个安全的环境
Child protection (illness & Accident Prevention)
儿童保护(疾病和事故预防)
Child care and education
儿童护理和教育
Babysitting
婴儿看护
Environment of Safety, Fun and Learning
娱乐和学习环境的安全
To provide high quality care for children aged 4-12 years of age
为 4-12 岁的孩子提供高质量的服务
To allow Guests enjoy their leisure confident that their children are being cared for in a secure and child-centered/friendly environment
让客人相信自己的孩子是在一个被关心、安全和友好的环境中,让客人可以享受他们的休闲时间。儿童乐园会对家长签署的协议及登记信息进行保密。
Planet trekkers is committed to ongoing training of childcare staff and the promotion of personal development within IHG.
洲际酒店会对儿童乐园的工作人员进行持续培训
KIDS CLUB colleagues have sound knowledge and are aware of the development needs of children.
儿童乐园的同事有全面的知识和了解儿童的需求
KIDS CLUB colleagues adhere to health and safety standards at all time
儿童俱乐部的同事在工作时间内应保持健康和安全标准
QUALIFICATIONS AND REQUIREMENTS 任职要求
Candidates should posses an outgoing fun, friendly and personality, ideal with some experience of working in a guest service environment.
应聘者应该外向、友好和个性,应该有一定的服务经验。
Priority given to preschool teacher certification.
执幼师证者优先
请在简历上附上近照,我们会自动拒绝所有不带照片的简历,并请提供英文简历至邮箱helen.liao@gardenhotel.com,谢谢。
Please be aware that we will automatically reject all resumes without photos, and please send your English CV to helen.liao@gardenhotel.com. Thank you.
【任职条件】
1、 喜欢对客服务及前线工作、主动、外向、对体育运动、游泳急救有一定认识;具有客户服务、前线工作经验更为理想;有良好的销售工作经验;
2、 具有良好的职业道德,较高的责任心和严谨的工作态度;
3、 能独立工作,刻苦耐劳、努力勤奋,有自信心及上进心;
4、 具备热情主动的工作态度和团结协作精神,掌握良好的社交礼仪和沟通技巧;
5、 熟练使用各种办公自动化设备,有英语听说读写的基础。
【工作职责】
1. 严格按操作规程工作,主动讲解及协助客人安全使用健康中心的设施设备;
2. 配合部门主管完成上级分配的其它工作任务,遇到特别事情按程序向上级汇报 ;
3. 要做到服务承诺的三点要求:1、微笑问候(微笑待客、与客人打招呼),2、感恩客人,3、征询意见(积极主动询问客人是否需要为其提供帮助);
4. 热爱品牌,积极发放酒店正面信息,推广酒店住房、饮食资讯。