Major Responsibility 主要工作职责 • In charge of the daily work of the club house. Proper and timely deal with the customer requirements, inquiries and complaints. 处理会所的日常的工作。妥善及时地处理客户的要求、询问和投诉。 • Responsible for the operation of meeting rooms, fitness room, swimming pool, sauna, dressing room and laundry (if any). 负责会场布置，健身房、泳池、桑拿房、更衣室和洗衣房（如有）的正常运营。 • Assist the Club House team to conduct sales activities actively and effectively, including but not limited to ASR and property accessories. Establish a good relationship with customers to increase property sales revenue in case there are additional sales tasks of the meeting room and gym, 协助会所团队积极有效进行销售活动，包括但不仅限于雅星会会员招募以及物业周边产品。如有会 场、健身房的额外销售任务，会所要建立对客良好关系，努力增加物业销售。 • Assist for cost control, resources allocation, operating cost reduction. Implement the department's budget, ensure all accounts are accurate and closed within the safe account period. 协助成本管理，合理调配资源，降低运营成本。执行本部门的财政预算, 及时有效的跟进处理所有账 目，确保账目的准确和在安全账期间内结算。 • If necessary, report to the supervisors in time. 如有需要，及时向上级汇报。 • Ensure to comply with the Ascott related policies, procedures and standards. 确保并遵守雅诗阁相关的政策、程序和标准。 • In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。 • Complete the internal training on time. 按时完成部门所涉及的培训。 • Any other tasks assigned by the supervisors. 上级主管交办的其他工作。 Requirements 资质需求 • College degree and above, major in hospitality or hotel management. Have working experience in swimming pool is preferred. 大专以上学历，酒店或旅游类专业毕业。有游泳池工作经验者优先。 • Over 1 years working experience in wellness center of serviced apartment or starred hotels. 具有1年以上服务公寓/星级酒店健康中心工作经验。 • Professional grooming with good communication skills. 良好的仪容仪表，良好的沟通能力。 • Good communication and can work under great pressure. 善于沟通，能够承担较大的压力。