岗位职责
1、以十分专业、友善的商业态度工作,并履行职位要求的各种责任和义务,以及水疗总监安排的任务;
Work with a very professional and friendly business attitude, and perform various responsibilities and obligations required by the position, as well as tasks arranged by the spa director;
2、协助完成所有运营方面的培训工作;
Assist to complete all operational training;
3、协助水疗总监进行日常检查理疗师做的理疗项目和标准操作流程;
Assist the spa director in daily inspection of physical therapy items and standard operating procedures made by physiotherapists;
4、给酒店员工进行Spa方面的培训;
Provide Spa training for hotel staff;
5、处理客人投诉,必要时处理前台的工作;
Handle guest complaints and handle front desk work when necessary;
6、每周评估并回顾所有理疗疗程。
Evaluate and review all physical therapy sessions every week.
职位要求
1、至少3年水疗行业相关管理工作经验,酒店水疗行业最佳;
At least 3 years management experience in spa industry, preferably in hotel spa industry;
2、必须有良好的数学思维,技术能力,及Spa知识;
Must have good mathematical thinking, technical ability and Spa knowledge;
3、要了解Spa行业的最新趋势;
To understand the latest trends in the Spa industry;
4、最好有Spa行业的专业电脑知识,例如Spa操作软件;
It is best to have professional computer knowledge in Spa industry, such as Spa operating software;
5、必须能够掌握基本的电脑知识。
Must be able to master basic computer knowledge.