【职位描述】
健身中心救生员/教练负责接待客人，保证所有的健身设备运作正常及干净清洁，包括游泳池的水压、水温等。指导客人正确使用健身设施，保证客人满意。
我将会做什么？
• 随时保持警惕性，具有责任心，保证所有设施及器材正常运作，确保客人有舒适安全的体验，确保员工能在安全的环境中工作。
• 以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。
• 当游泳池区域没有客人时协助前台员工工作。
• 能协助并解释健身中心设备的使用方法。
• 确保客用矿泉水及毛巾准备充足。
• 确保视听设备保存完好及能正常使用。
• 随时警惕和负责游泳池区域内客人的人身安全。
• 确保所有客人在使用健身设备时的安全。
• 游泳池的设备摆放整齐；保持游泳池区域干净，将垃圾投放到垃圾桶内；运用正确安全的技术确保所有的活动及工作在安全的环境中进行。
The Lifeguard performs reception duties and ensures all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times.
What will I be doing?
• Maintain vigilance and sense of responsibility at all times.
• Ensure all facilities and equipment are operating well.
• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
• Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile.
• Assist the Front Desk when there are no guests in the pool area.
• Assist and explain to guests the use of all Health Club facilities.
• Check and ensure the audio-visual equipment are well maintained and in good condition, all stock and supplies such as towels and water are replenished adequately.
• Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool.
• Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.
• Monitor the water level and chlorine, reporting to the Assistant Health Club Manager on any issues.
【任职要求】
我们在寻找什么？
健身中心救生员/教练始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准:
• 以较强的人际交往能力提高客人满意度。
• 懂得使用健身设备及游泳，面对大量工作时，能承受工作压力，能处理紧急情况。
• 擅长于处理宾客关系，能快速有效的应对各种问题。
• 能在强压下胜任工作。
• 具有救生员证。
在希尔顿工作会是怎样的体验？
希尔顿是全球领先的酒店管理公司，业务涵盖从豪华的全方位服务酒店和度假村到长住套房和中等价位酒店等住宿领域。近一个世纪以来，希尔顿一直为商务和休闲旅客提供最优质的住宿、服务、设施和价值。希尔顿致力于延续其传统，为全球品牌提供卓越的宾客体验。我们的愿景是让地球充满好客的光芒和温暖，我们的团队团结一致，每天在世界各地创造非凡的好客体验。而我们出色的团队成员正是这一切的核心！
What are we looking for?
A Lifeguard serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Fitness Coach Qualifications.
•Able to operate gym equipment and swim.
Able to work under pressure and deal with stressful
situations during busy periods.
•Able
to effectively deal with internal and external customers with tact and
diplomacy, collect and analyze accurate information and resolve conflicts.
•Able to work under pressure and deal with stressful
situations during busy periods.
•Have a lifeguard certificate.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
